Partnering for better business
Secure, comprehensive and custom Managed IT Solutions.
Whether your IT needs are remote or in-house we have IT consulting, security, and support services to help you do business better.
How can we help you?
Although technology is a key enabler across every business, we understand that not every business has the same priorities and needs. We pride ourselves in our range of skills and services that allow us to tailor an IT solution that is right for you. And if you don’t know exactly what your IT needs are, that’s also ok. Give us a call and we’ll build a solution with you.
What we offer
IT Strategy and Management
Outsourced IT Manager/Advisor
Our outsourced IT Manager or advisor function allows your business to have access to an IT Management function that offers structured, qualified advice and works with you to plan your IT strategy.
Technical Project Management
All Business Technology client projects follow a consistent, proven process flow led by one of our qualified Project Managers. This ensures that projects are communicated clearly and delivered on time and within budget.
Software Licensing Management
Business Technology can manage your software licensing across most licensing types. This is especially important where software licensing is no longer perpetual and the monthly cost of software per person within a business is a significant addition to their cost to company.
IT Executive Reports
Monthly or quarterly IT Executive Reports provide an overview of the state of your IT, software and domain renewal timelines, outstanding quotes, project status, as well as key metrics such as uptime, threats blocked or risky users. These reports also facilitate easier internal communication.
Hardware Reporting and Asset Management
Our quarterly or bi-annual Hardware Reports track the age, warranty status, key specifications, current user, and possible upgrades available to extend the life of the IT assets to avoid frustration and unforeseen costs.
Compliance Requirement Technology Solutions
Business Technology can support you and your compliance officers or advisors by working with you to identify, and then meet, your compliance requirements with the implementation of the correct, scalable, and manageable technology solutions.
IT Services and Products
Cloud Migrations
Business Technology operates its own rack space within the SEACOM Data Centre, allowing you an easy transition to cloud via either colocation or a Virtual Data Centre. We explain the options and find the best possible fit in terms of performance, cost, and geography.
Security
Cyber-attacks are prevalent, data is prolific and legal compliance requirements are becoming more stringent. Business Technology will advise you on available options and implement a security strategy that meets your business requirements without hindering the operations of your staff.
UPS and Back-up Power
Power supply in South Africa remains a challenge and the uptime of core networks remains a priority for businesses. Through our partners, Business Technology can provide suitably scaled solutions for your business.
Remote Staff Support and Management
As a hybrid model of in-office and remote workers becomes the norm for most businesses, Business Technology can provide remote worker support for business machines and internet connectivity ensuring productivity, even during load shedding.
Web Hosting
Via our dedicated managed server at Xneelo, we offer peace of mind that your Domain names are protected and manged. Other services, such as SendMarc, can be added to offer greater levels of management for more complex requirements.
Connectivity
With applications and services moving to the cloud, remote working and voice services using connectivity services, having a reliable and redundant connectivity solution is critical. We will advise you on the best connectivity options and providers for your business requirements.
Network and Systems Support
Our support team, led by our Service Delivery Manager, ensures that all aspects of technology within your business operate optimally. These services are only offered on a Service Level Agreement basis so that we can gear our business to provide and maintain exceptional levels of support.
Network and Infrastructure Monitoring
Having a 24/7 view of the state of your network greatly reduces the risk of downtime and is critical for effective and proactive maintenance, to be aware of hardware issues, loss of connection or virtual or physical servers going offline.
Back-up Solutions
Business Technology operates an online back-up solution with a dashboard that is monitored daily to ensure back-up success and to address any warnings or failures. We use the Dimension Data Data Centre in Cape Town ensuring that data stays in South Africa. European data centres are used for our offshore customers.
IT Hardware and Software
Business Technology can supply most hardware and software requirements for your business. We ensure that the warranties are applied, the correct hardware is supplied, the best pricing is achieved as well as handle any post supply manufacturer warranty queries for you.
Enterprise Print Solutions
Business Technology provides Enterprise Print Solutions which are integral to a network but can also be a security risk. Having a wholistic view of your business environment and needs places us as the ideal partner for print solutions.
VoIP
Voice over IP has reached maturity in the South African market and with Microsoft Teams Enterprise Voice the landscape has altered once again. Business Technology works with the proven Telecoms companies Vodacom and Liquid Telecom to provide reliable, stable voice services to our customers.